Privacy Policy

Effective Date: [Insert Date]

At HK MART , your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our site, we may collect the following types of personal information:

a. Personal Identifiable Information (PII)

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (handled securely via third-party processors)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device type

  • Pages visited and time spent on site

  • Referring website

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Send order confirmations, updates, or promotional emails (only if you've opted in)

  • Prevent fraud and ensure site security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g., payment processors, shipping companies)

  • Marketing tools (e.g., email platforms) – only if you opt-in to marketing

  • Legal authorities if required by law or to protect our rights

4. Payment Information

All transactions are processed through secure, third-party payment gateways (e.g., PayPal, Stripe, etc.). Brother Imports does not store your credit card information.

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, though this may affect some features of our site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and firewall protections. However, no system is 100% secure, so we cannot guarantee absolute data security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at:
📧 [Insert Contact Email]

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

10. Children's Privacy

Our site is not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.